Terms

BRIGHT HR (AND THE RELATED SERVICES) IS PROVIDED AND OPERATED BY PENINSULA EMPLOYMENT SERVICES LTD IN CANADA (“PROVIDER”).

ACCESS TO AND USE OF BRIGHT HR (AND ITS RELATED SERVICES) IS PROVIDED BY Peninsula Employment Services Ltd TO YOU (“YOU” or “USER”) ON CONDITION THAT YOU ACCEPT THESE TERMS OF USE FOR CANADA (“TERMS OF USE”), AND BY ACCESSING OR USING BRIGHT HR (OR ANY OF ITS RELATED SERVICES), YOU AGREE TO THESE TERMS OF USE. IF YOU DO NOT AGREE TO ACCEPT AND ABIDE BY THESE TERMS OF USE, YOU MAY NOT ACCESS OR USE BRIGHT HR (OR ANY OF ITS RELATED SERVICES).

You agree that the agreement formed by these Terms of Use is like any written negotiated agreement signed by you, and you agree to be bound by, and fully comply with, its terms. You represent and warrant that you have all necessary right, power and authority to enter into these Terms of Use and to perform and otherwise discharge all of your obligations hereunder.

Peninsula Employment Services Ltd may modify these terms of use from time to time and such modification shall be effective upon posting by Peninsula Employment Services Ltd at https://brighthr.ca/terms. You agree to be bound to any changes to these terms of use when you use Bright HR (or any of its related Services) after any such modification is posted. It is therefore important that you review these terms of use regularly to ensure you are updated as to any changes.

You may not interfere with the security of, or otherwise abuse Bright HR, any of its related Services or any websites, system resources, services or networks connected to or accessible through Bright HR. You may only use Bright HR (or any of its related Services) for lawful purposes.

What are these Terms of Use about?

These Terms of Use describe how you may use Bright HR (and its related services) in Canada. If you are using Bright HR service for another jurisdiction, different terms of use may apply.

In these Terms of Use, “Bright HR” means the on-line human resources software available through www.brighthr.ca (or such other URL as Peninsula Employment Services Ltd may notify you from time to time) together with the related Services; and “Services” means the web services, associated software, and other services provided in association with Bright HR from time to time.

License to use Bright HR and the Services

By accepting these Terms of Use and paying the relevant fees, you are hereby granted the non-exclusive license, in Canada, for the paid for term, to use Bright HR in the manner described in these Terms of Use, and in accordance with any service announcements, administrative messages, sales support literature, and other information about Bright HR published by Peninsula Employment Services Ltd from time to time. You may not use Bright HR in any other way.

You shall only use Bright HR for internal business management and HR purposes, and shall input only its own employee information (such as forename, surname, start date and job title) in order to assist it in managing that information. You may allow its own employees to input their own employee information in Bright HR.

You cannot transfer its rights under these Term of Use, including the license to use Bright HR (or any of the Services) to any other person or organisation.

You shall not:

  • introduce any viruses or harmful technology to Bright HR;
  • try to gain unauthorised access to Bright HR or any underlying technology;
  • try to affect the availability of Bright HR to other registered users (sometimes called ‘a denial-of-service attack’);
  • except as expressly permitted herein, give anyone else any right (of any kind) to use or benefit from Bright HR in any way, or provide Bright HR to others;
  • use Bright HR to develop its own similar or competing software or service (such as by using or copying all or any part of Bright HR’s ‘graphical user interface’, ‘operating logic’ or ‘database structure’); or
  • make any use of Bright HR which damages or is likely to damage Peninsula Employment Services Ltd’s business or reputation, the availability or integrity of Bright HR, or which causes or threatens to cause Peninsula Employment Services Ltd to incur any legal, tax or regulatory liability.

You are responsible for controlling access to its own Bright HR account. You should not allow anyone else to use its sign-in information and you should also change its password(s) at regular intervals. You agree to notify Peninsula Employment Services Ltd immediately on any unauthorized use, theft or misappropriation of your account, username, or password. Peninsula Employment Services Ltd shall not be liable for any loss that you incur as a result of someone else using your username or password, either with or without your knowledge.
From time to time Peninsula Employment Services Ltd may temporarily suspend access to Bright HR for maintenance, repairs or other reasons. Peninsula Employment Services Ltd will try to do this outside normal business hours and provide you with notice in advance but this might not always be possible.

Compliance with Law and Acceptable Use

You shall comply with all applicable laws in respect of its use of Bright HR. Without limiting the foregoing, you shall ensure that the content of any information that it (or its employees) inputs into Bright HR does not, and will not:

  • result in any injury, damage or harm to Peninsula Employment Services Ltd or any third party (including, without limitation, defamation, breach of privacy or breach of confidentiality);
  • contain anything which is unlawful, obscene, indecent or immoral or which promotes or condones any illegal or unlawful activities; and
  • include any content (for example music or videos) for which it does not hold sufficient rights (such as copyright).

User acknowledges that although Peninsula Employment Services Ltd belongs to a group of companies whose core business is the offering of professional HR advice, Bright HR is not a substitute for seeking any employment law advice.

Additional Services

User may purchase or subscribe to third party complimentary services that integrate or work with Bright HR (“Additional Services”). It is your responsibility to decide whether or not to access and use the Additional Services, and if you choose to do so, it must agree to the separate applicable terms and conditions presented to it by Peninsula Employment Services Ltd, or the third party, for those Additional Services.

If there is a conflict between these Terms of Use and the terms and conditions applicable to the Additional Services terms, then these Terms of Use shall govern in respect of the use of or integration with Bright HR.

Peninsula Employment Services Ltd is not responsible for the Additional Services, including, without limitation, any issues that may arise with the Additional Services or their integration with Bright HR and Peninsula Employment Services Ltd will not be liable for any such issues. Peninsula Employment Services Ltd may withdraw access to any Additional Services made available via Bright HR at any time and without notifying you.

Free Trials

In some cases, you may be granted access to Bright HR (or its related Services) on a free-trial basis. In such cases, Peninsula Employment Services Ltd will provide you with sign-in details and initial password(s) to enable you to use Bright HR for the free-trial period established by Peninsula Employment Services Ltd for you once you have registered with Peninsula Employment Services Ltd and has accepted these Terms of Use.

There is no obligation to subscribe and pay for Bright HR once the free-trial period comes to an end. At that point, if no subscription has been set up to purchase a license to Bright HR, then your access rights will cease.

Use of Bright HR
You are solely responsible for obtaining and maintaining your internet and network connections and any associated connectivity problems are your own responsibility.

Peninsula Employment Services Ltd will take reasonable steps to make sure that Bright HR is free from viruses but Peninsula Employment Services Ltd cannot guarantee this. Peninsula Employment Services Ltd recommends that you operate your own virus-protection software as Peninsula Employment Services Ltd cannot be held responsible for any loss or damage caused by any viruses or other harmful technology that may infect your computer systems, data or other material owned by you.

Peninsula Employment Services Ltd cannot guarantee that Bright HR will be compatible with your web browser or computer set-up or that your access to Bright HR will be uninterrupted or error free (as this may on occasions be beyond Peninsula Employment Services Ltd.’s control).

Support of Bright HR

Peninsula Employment Services Ltd aims to provide you with 24-hour support 7 days a week through the self-help tools available within Bright HR (although there may be times where Peninsula Employment Services Ltd is unable to do so for reasons outside its control). Peninsula Employment Services Ltd will also provide support by email or telephone during working hours Monday to Friday between the hours of 9am and 5:30pm ET. In the event that Peninsula Employment Services Ltd is required to access your system to provide such support, you duly authorises such access.

Peninsula Employment Services Ltd reserves the right to change how it provides support to you (and if any applicable charges will become payable) by posting a notification on Bright HR or emailing you with details of the changes. Peninsula Employment Services Ltd will aim to give you as much advance notice as possible of these changes.

Peninsula Employment Services Ltd will not at any time however, provide you with technical support or other assistance for any hardware, third-party software or other equipment issue on which Bright HR has been installed.

Customer Data & Privacy

You retain ownership of any intellectual property rights that you hold in the information that you (or your employees) enter into Bright HR (“Customer Data”). However, use of Bright HR to access this information is dependent upon you complying with these Terms of Use, and ensuring that the applicable fees are and remain fully paid.

Although Peninsula Employment Services Ltd uses reasonable and appropriate security measures to protect the Customer Data from loss or damage, you are advised to back up or keep copies of any Customer Data as Peninsula Employment Services Ltd cannot guarantee that such information will not be lost, corrupted or damaged.

Peninsula Employment Services Ltd shall only use the Customer Data in accordance with Peninsula Employment Services Ltd’s Privacy Policy https://www.peninsulagrouplimited.com/ca/privacy-policy/ and as may be reasonably required to:

  • enable, manage and administer your use of Bright HR;
  • perform the Services and/or fulfil Peninsula Employment Services Ltd’s contractual obligations hereunder;
  • liaise with regulators, banks, law enforcement agencies (including the police) when Peninsula Employment Services Ltd determines that it is necessary to do so; and
  • deliver targeted advertising, marketing (including in-product messaging) or information to you which may be useful to it, based on your use of Bright HR.

Peninsula Employment Services Ltd may disclose Customer Data to other companies in the Peninsula group of companies, its contractors, and other organisations including, without limitation: (i) organizations which Peninsula Employment Services Ltd uses to help it send communications; (ii) organizations Peninsula Employment Services Ltd uses to help it provide Bright HR or the Services or otherwise perform its obligations hereunder; or (iii) law enforcement agencies; or, as otherwise required by law.

You own your Customer Data and have sole responsibility for the legality, reliability, integrity, accuracy and quality of that Customer Data. You warrant and represent that: (i) you have and will comply with all applicable privacy legislation when processing personal information in Bright HR or the Services; (ii) you are duly authorized to process personal information in Bright HR or the Services, having provided all notices and obtained all consents as required by all applicable privacy legislation.

Peninsula Employment Services Ltd warrants and represents that during the term of these Terms of Use it will (i) comply with all privacy legislation applicable to Peninsula Employment Services Ltd whilst your personal information is in its control; (ii) (having regard to the state of technological development and the cost of implementing any measures) take appropriate technical and organisational measures safeguard such information; and (iii) take reasonable steps to ensure the reliability of its employees who have access to any personal information.

You acknowledge and agree that for the purposes of providing Bright HR under these Terms of Use, personal information may be transferred or processed within the United States or the European Economic Area, Australia and New Zealand.

Intellectual Property Rights

Although you have the right to use Bright HR line as described herein, you do not and will not own any of the intellectual property rights in Bright HR. Peninsula Employment Services Ltd (or its licensors) will continue to own the intellectual property rights in Bright HR, including any software Peninsula Employment Services Ltd provides to replace all or part of Bright HR. The only rights you do and will have to Bright HR are as set out in these Terms of Use.

Peninsula Employment Services Ltd (or its licensors) owns the rights to Bright HR and any related logos or images. By allowing you to use Bright HR, Peninsula Employment Services Ltd does not give you ownership of any of those rights, logos or images.

You undertake not to use Peninsula Employment Services Ltd or Bright HR’s name or brand in any promotion or marketing or announcement without Peninsula Employment Services Ltd’s prior written consent.

Feedback

Feel free to email your comments, suggestions and feedback (collectively, “Feedback”) to Peninsula Employment Services Ltd at the e-mail addresses provided in Bright HR. However, the Internet is not a fully secure medium and any Feedback may be lost, intercepted or altered. With respect to any Feedback provided by you to us via e-mail, you agree that: (i) Peninsula Employment Services Ltd has no obligation concerning such Feedback; (ii) Feedback is non-confidential; (iii) Peninsula Employment Services Ltd may use, disclose, distribute or copy the Feedback and may use any ideas, concepts or know-how contained in the Feedback for any purpose; and (iv) the Feedback is truthful and disclosure of the Feedback does not violate the legal rights of others.

Disclaimer

Whilst Peninsula Employment Services Ltd aims to provide uninterrupted use of Bright HR, this cannot be guaranteed. Peninsula Employment Services Ltd will not be responsible for any failure to perform its obligations under these Terms of Use, in the event that it is prevented from providing a continuous service due to circumstances beyond its control. Peninsula Employment Services Ltd endeavours to provide an advance warning notification on Bright HR or by email of any known or planned interruptions and Peninsula Employment Services Ltd will use its best endeavours to limit interruptions.

BRIGHT HR AND ITS RELATED SERVICES ARE PROVIDED "AS IS" WITHOUT REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. PENINSULA EMPLOYMENT SERVICES LTD DOES NOT REPRESENT OR WARRANT THAT BRIGHT HR OR ITS RELATED SERVICES WILL MEET USER REQUIREMENTS, THAT THEIR USE WILL BE UNINTERRUPTED OR ERROR FREE; THAT YOU WILL OBTAIN ANY PARTICULAR OUPUTS OR BENEFITS FROM BRIGHT HR, OR THAT PENINSULA EMPLOYMENT SERVICES LTD WILL BE ABLE TO CORRECT OR REMEDY ANY OR ALL PROBLEMS, ERRORS OR DEFECTS WITHIN BRIGHT HR. YOU CANNOT RELY ON ANY STATEMENT OR REPRESENTATION MADE BY ANY PARTY PRIOR TO THE REGISTRATION OF YOU AS A USER OF BRIGHT HR.

Limit of Liability

PENINSULA EMPLOYMENT SERVICES LTD’S LIABILITY IN CONTRACT, TORT (INCLUDING NEGLIGENCE OR BREACH OF STATUTORY DUTY), MISREPRESENTATION, RESTITUTION OR OTHERWISE ARISING UNDER OR IN CONNECTION WITH THESE TERMS OF USE WILL BE LIMITED TO AN AMOUNT EQUAL TO THE TOTAL OF ALL FEES PAID OR PAYABLE BY YOU FOR ITS USE OF BRIGHT HR IN THE 1-MONTH PERIOD IN WHICH THE CLAIM AROSE.

PENINSULA EMPLOYMENT SERVICES LTD WILL NOT BE RESPONSIBLE OR LIABLE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE OR BREACH OF STATUTORY DUTY), MISREPRESENTATION, AND RESTITUTION OR OTHERWISE FOR ANY OF THE FOLLOWING (EVEN IF PENINSULA EMPLOYMENT SERVICES LTD KNEW OR SHOULD HAVE KNOWN THERE WAS A POSSIBILITY YOU COULD SUFFER OR INCUR SUCH LOSS OR DAMAGE), HOWSOEVER CAUSED: (I) INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE OR SIMILAR DAMAGES; (II) LOSS OF PROFITS; (III) LOSS OF BUSINESS OR REVENUE;(IV) DEPLETION OF GOODWILL OR SIMILAR LOSSES; (V) LOSS OF USE OR LOSS OF OR DAMAGE TO DATA/INFORMATION INPUTTED BY YOU (OR YOUR EMPLOYEES) INTO OR GENERATED BY BRIGHT HR; (VI) ANY INTERRUPTION TO YOUR BUSINESS; (VII) DAMAGE TO INFORMATION, OR (VIII) ANY LOSS OR DAMAGE WHICH PENINSULA EMPLOYMENT SERVICES LTD COULD NOT HAVE REASONABLY FORESEEN AT THE TIME YOU ENTERED INTO THESE TERMS OF USE.

NOTHING IN THESE TERMS OF USE WILL EXCLUDE OR LIMIT THE LIABILITY OF EITHER YOU OR PENINSULA EMPLOYMENT SERVICES LTD IN RESPECT OF: (I) FRAUD; (II) DEATH OF OR PERSONAL INJURY TO ANY PERSON AS A RESULT OF NEGLIGENCE; OR (III) ANY OTHER MATTER WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Force Majeure

Neither party shall be liable for any default arising due to act of God, war, terrorism any industrial action including strike and lockout, fire, flood, drought, tempest or other natural disaster, or any other event beyond either party's reasonable control.

Suspension

If, at any time, you are in breach of these Terms of Use (including, without limitation, if Peninsula Employment Services Ltd does not receive payment from you for the use of Bright HR (including, without limitation, any of the Services it has subscribed to receive)), then without prejudice to any other right or remedy which Peninsula Employment Services Ltd may have, Peninsula Employment Services Ltd is entitled to suspend or limit your use [and any of your employees’ self - service use) of Bright HR (including all Services).

Peninsula Employment Services Ltd may, at its sole discretion, offer you a grace period during the defaulted payment period and has the right to suspend Bright HR (including all Services) at the end of this period if payment has not been made. Bright HR will notify you of any payment related default.

Any suspension of your use of Bright HR shall continue, at Peninsula Employment Services Ltd’s sole discretion, until such time that the breach in question has been remedied to Peninsula Employment Services Ltd’s reasonable satisfaction and/or Peninsula Employment Services Ltd have received payment from you in full, or these Terms of Use are terminated in accordance with their terms.

Termination

If either you or Peninsula Employment Services Ltd discover that there has been a breach of these Terms of Use by the other then it can: (I) require the party in breach by notice in writing to rectify the breach within thirty (30) days of the date of service of such notice; and (ii) if the breach is not rectified within such period, terminate these Terms of Use by giving written notice that these Terms of Use will terminate forthwith.

If either party shall: (i) become insolvent or bankrupt; or (ii) have a receiving order or administration order made against it or compound with its creditors; or (iii) being a corporation, commence to be wound up; or (iv) carry on its business under an administrator or administrative receiver for the benefit of its creditors or any of them; then the other party shall have the right forthwith by notice in writing to that party or to the administrator, administrative receiver or to the liquidator or to any person in whom these Terms of Use shall have become vested, terminate these Terms of Use by giving written notice that these Terms of Use will terminate forthwith

The exercise of either party of their rights under this Clause shall not prejudice any of their rights or obligations accrued prior to termination, and the provisions referred to in the Clause relating to Termination for Breach as continuing obligations shall apply.

No matter how these Terms of Use ends, the information you store in Bright HR remains your information and you can access it in a format provided by Bright HR before the end of these Terms of Use. After these Terms of Use end, the information you may have stored in Bright HR will be retained for a period of 6 years.

Governing Law

Bright HR is controlled, operated and administered by Peninsula Employment Services Ltd from within the Province of Ontario, Canada. Bright HR can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these jurisdictions has laws that may differ from those of the Province of Ontario, by accessing Bright HR, you acknowledge and agree that all matters relating to access to or use of Bright HR shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein (without reference to conflicts of laws principles).

You also agree that any claims or disputes whatsoever arising hereunder shall be submitted to the exclusive jurisdiction and venue of the courts of the Province of Ontario and acknowledge that you do so voluntarily.

WHERE PERMITTED UNDER THE APPLICABLE LAW, WE EACH AGREE THAT EACH OF US WILL BRING CLAIMS AGAINST THE OTHER ONLY IN OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. UNLESS BOTH OF US AGREE, NO ARBITRATOR OR JUDGE MAY CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

Miscellaneous

If any provision of these Terms of Use is held illegal or unenforceable such provision shall be severed and shall be inoperative, and, provided that the fundamental terms and conditions of these Terms of Use remain legal and enforceable, the remainder of these Terms of Use shall remain operative and binding on the Parties.

If you or Peninsula Employment Services Ltd fails to, or delays in, exercising any rights under these Terms of Use, that will not mean that those rights cannot be exercised in the future.

These Terms of Use, and the documents incorporated by reference herein, constitute the entire agreement between you and Peninsula Employment Services Ltd for use of Bright HR, and replaces all documents, information and other communications (whether spoken or written) between them for such use.

These Terms of Use are personal to you and may not be transferred, assigned, subcontracted, licensed, charged or otherwise dealt with or disposed of (whether in whole or in part) by you without Peninsula Employment Services Ltd’s prior written consent. Peninsula Employment Services Ltd may transfer, assign, subcontract, license, charge or otherwise deal with or dispose of (whether in whole or in part) these Terms of Use at any time without your consent.

No person who is not a party to these Terms of Use has no right to enforce any term of it.

Where either party is required to notify the other party by email, the party shall be deemed to have received the email on the first business day following transmission.